Transfer/Withdrawal Policy and Procedure
Transfer to Another School
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1. The student writes to Student Support Manager / Centre Manager / Customer Service Executive a request for transfer (International and Local Students) to another school.
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2. The student settles all outstanding course fees and other payments, if any.
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3. Both local and international students must complete the following forms obtainable from the Customer Service:
· Course Withdrawal Form
· Student Exit Interview Form.
Note: Only international students need to fill in a new student’s pass application form to apply for a course at a new school.
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4. The student shall provide a documentary proof of the Student’s admission into the new school which will be attached with the Transfer form. The completed form will be submitted to a BMC staff.
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5. BMC will provide the student’s attendance record. BMC will issue student a letter of confirmation. With the transfer the existing student contract is thus terminated. Student personal file is archived with the word ‘WITHDRAWN” written or stamped on the front cover.
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6. The centre staff will update the AIMS with the student status marked as ‘WITHDRAWN’.
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7. The time frame for assessing and replying to any request for transfer shall not exceed 4 weeks but BMC shall persevere to process it within 7 working days for simple cases.
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Transfer from One Course to Another Within the BMC International College
Students can apply in writing for transfer from one course to another offered within the BMC International College. Such transfer applications will be considered by the Principal or Academic Director and transfers will only be allowed if the following conditions are satisfied:
- The student fulfils the academic and experience requirements for the new course;
- The course which the student originally enrolled for has not started. Our Refund Policy will apply in this case; and
- The student is able to complete the course within the stipulated duration.
International students need to apply for a new student visa and the transfer will come into effect only when the ICA approves the new student’s pass application.
Students should be prepared to do the new programme in any of the branches of the BMC International College, if a particular branch which offered the programme the student initially enrolled for, does not offer the new programme the student wants to study.
If a student transfers from one course to another within the BMC International College, then the tuition fee is 100% transferable to the new course provided the original course the student has enrolled for has not started and the transfer request made in writing is received more than 30 days before the original course starts.
If the transfer request received is less than 30 days before the original course starts, our Refund Policy shall apply. In this case, the student may have to top up the course fee should the amount to be transferred is less than the new course fee.
In the event that the fee for the transferred course is higher, the student is required to pay the difference upon the transfer being affected.
If the differential is in favour of the student, the school will refund the student within 14 days of effecting the transfer. (Course has not started. The transfer request date is more than 30 days before the course starts or within the 7-day cooling off period.)
At present, there is no transfer fee imposed. However, BMC may impose such a fee if the need arises and it will be published in our marketing materials including our website and Student Handbook.
The maximum time frame for assessing and replying to any request for transfer is 7 working days.
Transfer From One Centre to Another Centre within the BMC International College
BMC International College reserves the right to substitute any teacher or merge any class or to transfer students to other BMC centre, if the strength in the class drops below six.
If a student transfers from one centre to another centre within the BMC International College, then the tuition fees is 100% transferable to the new centre. This is subject to approval from BMC’s Management and the transfer request must be submitted in writing. Verbal request will not be entertained.
At present, there is no transfer fee imposed. However, BMC may impose such a fee if the need arises and it will be published in our marketing materials including our website and Student Handbook.
The maximum time frame for assessing and replying to any request for transfer is 7 working days.
COURSE TRANSFER/WITHDRAWAL POLICY
- BMC adopts a fair and reasonable transfer/withdrawal policy.
- BMC communicates the transfer/withdrawal policy to all its students via the website, student contract, pre-counselling and student handbook.
- The CSE explains the transfer/withdrawal policy during the process of enrolment including the time it takes to process the request until completion which shall not exceed 4 weeks. However, BMC shall persevere to process it within 7 working days for simple cases. A letter confirming the request will be issued to student. If a student is below 18 years old, his or her guardian / parent will need to sign the withdrawal request.
- The current FPS will be stopped and a new FPS will be purchased.
