This course is intended for working adults who possess good speaking, listening and reading skills and wish to improve their written language and presentation skills. The course focuses on guiding learners to write important workplace documents, ranging from forms and emails to work proposals and work reports. The course also puts emphasis on learners’ ability to make good presentations at workplace. Upon completion of the course, the trainee will be able to: use formal language to write and reply to emails related to work; write work instructions, work proposal, and work report; write a complaint, a feedback, and an explanation/response to feedback; write a memo, apology, gratitude, and invitation; and present work proposal, work report, and work instruction.

Entry Requirements

Secondary 2 and its equivalent

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Course Outline

1. Writing an Email

  • use the right format to write emails related to work
  • use formal language to write work emails
  • reply to work emails with the right tones and etiquettes
  • communicate effectively through emails

2. Writing Work Instructions

  • use simple forms of language (e.g. imperative form) to give work instructions
  • use cohesive devices to create clear work instructions
  • ask questions to clarify work instructions
  • respond effectively to questions clarifying work instructions

3. Writing a Work Proposal

  • use the right format to write a work proposal
  • present clearly different components of a work proposal
  • write a cohesive and coherent work proposal

4. Writing a Work Report

  • use the right format to write a work report
  • present clearly different components of a work report
  • write a cohesive and coherent work report

5. Writing a Complaint, a Feedback and an Explanation

  • use the right formats to write a complaint, a feedback, and a response to feedback
  • present clearly different components of a complaint, a feedback, and a response to feedback
  • write a cohesive and coherent complaint, feedback, and response to feedback

6. Writing a Memo, Apology, Gratitude and Invitation

  • use the right formats to write a memo, an apology, a gratitude, and an invitation
  • present clearly different components of a memo, an apology, a gratitude, and an invitation
  • write a cohesive and coherent memo, apology, gratitude, and invitation

7. Work Proposal Presentation

  • remember the basic rules of using PowerPoint for effective oral presentation and interaction
  • cohesively and coherently present different components of a work proposal
  • highlight important information in a work proposal
  • respond to questions clarifying points in a work proposal

8. Work Report presentation

  • master the basic rules of using PowerPoint for effective oral presentation and interaction
  • cohesively and coherently present different components of a work report
  • highlight important information in a work report
  • respond to questions clarifying points in a work report

9. Problem – Solution Presentation

  • demonstrate the effective use of PowerPoint for oral presentation and interaction
  • cohesively and coherently present different components of a problem-solution report
  • highlight important information in a problem-solution report
  • respond to questions clarifying points in a problem-solution report

10. Work Instruction Presentation

  • cohesively and coherently present a work instruction
  • highlight important information in a work instruction
  • respond to questions clarifying points in a work instruction
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Duration

30 Hours

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Teaching Method

The teaching methods include:

  • Teacher’s presentation
  • Discussion
  • Individual or Group Presentation
  • Role Play.
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Method of Delivery

Lecture

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Criteria of Award

Students, who satisfy the minimum attendance requirements (75%) will be issued with the Certificate of Attendance (COA) by BMC International College.

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Grading System

No assessment

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Assessment Information

No assessment

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Appeal Process

Not applicable

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Expected date of release of Assessment result

Not applicable

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Fees

Part-time
$1,144.90
  1. All fees are subject to the prevailing Goods and Services Tax (GST) unless specified otherwise.
  2. Course Application Fee is NOT REFUNDABLE.
  3. Do not pay your school fees before you have signed the standard student contract.
  4. All fees quoted are in Singapore Dollar (S$).
  5. Fees are subject to periodic changes without prior notice.
  6. BMC accepts the following methods of payment:
    1. Cash
    2. Cashier’s order payable to BMC International College Pte Ltd
    3. Cheque payable to BMC International College Pte Ltd
    4. NETS
    5. Credit cards (VISA & Mastercard)

Duration

TYPE PART-TIME
Local 30 Hours

View Ang Mo Kio Commencement Dates

PART TIME

COURSE COMMENCEMENT DATE TIME DAYS
4 Dec 2020 7:00PM - 10:00PM Fri
5 Feb 2021 7:00PM - 10:00PM Fri
9 Apr 2021 7:00PM - 10:00PM Fri
4 Jun 2021 7:00PM - 10:00PM Fri

 

Call 6452 3885 for more information.

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View Jurong East Commencement Dates

PART TIME

COURSE COMMENCEMENT DATE TIME DAYS
4 Dec 2020 7:00PM - 10:00PM Fri
5 Feb 2021 7:00PM - 10:00PM Fri
9 Apr 2021 7:00PM - 10:00PM Fri
4 Jun 2021 7:00PM - 10:00PM Fri

 

Call 6565 5655 for more information.

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MR ANICETO BEROU JR

Programme Manager
Department of Business

Mr. Aniceto Berou Jr. is the current Programme Manager for Business, Hospitality & Tourism Management & Acting Programme Manager for LCCI departments at BMC International College, managing Confederation of Tourism and Hospitality (CTH) and PEARSON BTEC along with the various in-house Business, Hospitality and LCCI courses.

He holds a Master’s Degree in Business Administration (MBA) from the University of San Jose-Recoletos in Cebu City, Philippines and has started his Doctor of Philosophy Degree in Business Administration (PhDBA) in the University of San Carlos in Cebu City, Philippines as a Commission on Higher Education (CHED) scholar. His Doctorate degree was put on hold due to time constraints caused by his numerous appointments as entrepreneur, consultant, trainer and educator, all at the same time.

Mr. Berou has a wide experience in the retailing industry having worked in the biggest department stores and supermarkets in the Philippines and in the Kingdom of Saudi Arabia. It was during this time as a Corporate Training Manager that he found his passion in educating, nurturing, mentoring, and training people. He made a career change and entered into the academic field where he worked as an Academic for many years, initially as a Lecturer in Business, then as Business Research Coordinator and Lecturer, to becoming the Assistant Vice President for Research and Academics in one of the universities and academies in the Southern Philippines respectively.

With over 16 years of industry and academic work experiences, he has developed skills in effective time management, efficient business operations management, organizational and human resource management, business research and personal behavioural skills management.

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