This course is intended for working adults who possess good speaking, listening and reading skills and wish to improve their written language and presentation skills. The course focuses on guiding learners to write important workplace documents, ranging from forms and emails to work proposals and work reports. The course also puts emphasis on learners’ ability to make good presentations at workplace. Upon completion of the course, the trainee will be able to: use formal language to write and reply to emails related to work; write work instructions, work proposal, and work report; write a complaint, a feedback, and an explanation/response to feedback; write a memo, apology, gratitude, and invitation; and present work proposal, work report, and work instruction.
Entry Requirements
Secondary 2 and its equivalent
Course Outline
1. Writing an Email
- use the right format to write emails related to work
- use formal language to write work emails
- reply to work emails with the right tones and etiquettes
- communicate effectively through emails
2. Writing Work Instructions
- use simple forms of language (e.g. imperative form) to give work instructions
- use cohesive devices to create clear work instructions
- ask questions to clarify work instructions
- respond effectively to questions clarifying work instructions
3. Writing a Work Proposal
- use the right format to write a work proposal
- present clearly different components of a work proposal
- write a cohesive and coherent work proposal
4. Writing a Work Report
- use the right format to write a work report
- present clearly different components of a work report
- write a cohesive and coherent work report
5. Writing a Complaint, a Feedback and an Explanation
- use the right formats to write a complaint, a feedback, and a response to feedback
- present clearly different components of a complaint, a feedback, and a response to feedback
- write a cohesive and coherent complaint, feedback, and response to feedback
6. Writing a Memo, Apology, Gratitude and Invitation
- use the right formats to write a memo, an apology, a gratitude, and an invitation
- present clearly different components of a memo, an apology, a gratitude, and an invitation
- write a cohesive and coherent memo, apology, gratitude, and invitation
7. Work Proposal Presentation
- remember the basic rules of using PowerPoint for effective oral presentation and interaction
- cohesively and coherently present different components of a work proposal
- highlight important information in a work proposal
- respond to questions clarifying points in a work proposal
8. Work Report presentation
- master the basic rules of using PowerPoint for effective oral presentation and interaction
- cohesively and coherently present different components of a work report
- highlight important information in a work report
- respond to questions clarifying points in a work report
9. Problem – Solution Presentation
- demonstrate the effective use of PowerPoint for oral presentation and interaction
- cohesively and coherently present different components of a problem-solution report
- highlight important information in a problem-solution report
- respond to questions clarifying points in a problem-solution report
10. Work Instruction Presentation
- cohesively and coherently present a work instruction
- highlight important information in a work instruction
- respond to questions clarifying points in a work instruction
Duration
30 Hours
Teaching Method
The teaching methods include:
- Teacher’s presentation
- Discussion
- Individual or Group Presentation
- Role Play.
Method of Delivery
Lecture
Criteria of Award
Students, who satisfy the minimum attendance requirements (75%) will be issued with the Certificate of Attendance (COA) by BMC International College.
Grading System
No assessment
Assessment Information
No assessment
Appeal Process
Not applicable
Expected date of release of Assessment result
Not applicable
Fees
| Part-time |
|---|
| $1,144.90 |
- All fees are subject to the prevailing Goods and Services Tax (GST) unless specified otherwise.
- Course Application Fee is NOT REFUNDABLE.
- Do not pay your school fees before you have signed the standard student contract.
- All fees quoted are in Singapore Dollar (S$).
- Fees are subject to periodic changes without prior notice.
- BMC accepts the following methods of payment:
- Cash
- Cashier’s order payable to BMC International College Pte Ltd
- Cheque payable to BMC International College Pte Ltd
- NETS
- Credit cards (VISA & Mastercard)
Duration
| TYPE | PART-TIME |
|---|---|
| Local | 30 Hours |
View Ang Mo Kio Commencement Dates
PART TIME
| COURSE COMMENCEMENT DATE | TIME | DAYS |
|---|---|---|
| 4 Dec 2020 | 7:00PM - 10:00PM | Fri |
| 5 Feb 2021 | 7:00PM - 10:00PM | Fri |
| 9 Apr 2021 | 7:00PM - 10:00PM | Fri |
| 4 Jun 2021 | 7:00PM - 10:00PM | Fri |
Call 6452 3885 for more information.
View Jurong East Commencement Dates
PART TIME
| COURSE COMMENCEMENT DATE | TIME | DAYS |
|---|---|---|
| 4 Dec 2020 | 7:00PM - 10:00PM | Fri |
| 5 Feb 2021 | 7:00PM - 10:00PM | Fri |
| 9 Apr 2021 | 7:00PM - 10:00PM | Fri |
| 4 Jun 2021 | 7:00PM - 10:00PM | Fri |
Call 6565 5655 for more information.
Mr Laurence Lemuel Basil O. Losbanos
In-Charge Counselling and Psychology
Telephone: (+65) 6565 5655
Email: Laurence@bmc.edu.sg
Current Designation: In-Charge Counselling and Psychology (BMC International College)
Professional Qualification: Bachelor of Science in Psychology
Experience:
Mr Laurence graduated with a Bachelor’s Degree of Science in Psychology from Xavier University – Ateneo de Cagayan, Philippines in 2010. He has extensive experience in Sales and Retail Management as well as visual merchandising in countries such as Georgia, Armenia and Singapore. He has also facilitated multiple Customer Management Training Programmes for Customer Service Representatives in countries such as India and the Philippines while in the BPO Industry. To pursue his passion in education, he attained a Certificate in English Language Teaching to Adults (CELTA) from the British Council Singapore. His various teaching experiences include Early Childhood Development at Cambridge Philippines as well as teaching Counselling, Applied Psychology and Child Psychology to students at BMC International College.
